Introductory provisions

1. The 3u10.pl online store, available at the Internet address https://3u10.pl/, is run by – disseminates business activity under the name of Contemporary Art Gallery with its registered office in Warsaw (address: ul. Karola Chodkiewicza 3 lok. U10) entered into the National Court Register NIP 521-345-53-42, REGON 141034113, KRS 0000287501

Definitions

1. Consumer – a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to their business or professional activity.
2. Seller – a natural person conducting business activity entered into the National Court Register
3. Customer – any entity making purchases through the Store.
4. Entrepreneur – a natural person, legal person and organizational unit that is not a legal person, to which a separate act grants legal capacity, conducting business activity on its own behalf, which uses the Store.
5. Store – an online store run by the Seller at the Internet address https://3u10.pl/sklep
6. Distance contract – a contract concluded with the Customer as part of an organised distance contracting system (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
7. Regulations – these regulations of the Store.
8. Order – a declaration of intent of the Customer submitted via the Order Form and aiming directly at concluding a Product Sales Agreement or Products with the Seller.
9. Account – the customer’s account in the Store, it collects data provided by the Customer and information about the Orders placed by him in the Store.
10. Registration form – a form available in the Store enabling the creation of an Account.
11. Order Form – an interactive form available in the Store enabling the placement of an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
12. Cart – an element of the Store software, in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
13. Product – a movable item/service available in the Store that is the subject of the Sales Agreement between the Customer and the Seller.
14. Sales Agreement – ​​a Product sales agreement concluded or entered into between the Customer and the Seller via the Online Store. Sales Agreement is also understood to mean – in relation to the features of the Product – a service agreement and a contract for specific work.

Contact with the Store

1. Seller’s address: ul. Karola Chodkiewicza 3 lok. U10, 02-593 Warsaw
2. Seller’s email address: galeria@3U10.pl

Technical requirements

To use the Store, including browsing the Store's assortment and placing orders for Products, you must:

1. a terminal device with access to the Internet and a web browser such as:
   Chrome
   Firefox
   Microsoft Edge
   Safari
   Opera
2. active e-mail account,
3. cookies enabled.

General information

1. The Seller shall not be liable, to the fullest extent permitted by law, for any disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
2. Browsing the Store’s assortment does not require creating an Account. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Regulations or by providing the necessary personal and address data enabling the execution of the Order without creating an Account.
3. The prices given in the Store are given in Polish zloty and are gross prices (including VAT).

Setting up an Account in the Store

1. To set up an Account in the Store, you must fill out the Registration Form. It is necessary to provide the following data: First name, Last name, E-mail.
2. Setting up an Account in the Store is free of charge.
3. Logging in to the Account is done by entering the login and password set in the registration form.
4. The Customer may at any time, without giving a reason and without incurring any fees for this, delete the Account by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in § 3.

Rules for placing an Order

To place an Order you must:

1. log in to the Store;
2. select the Product that is the subject of the Order and then click the “Add to cart” button;
3. log in or use the option to place an Order without registration;
4. if you have chosen the option of placing an Order without registration – complete the order form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice details if different from the details of the recipient of the Order,
5. click the “Order and pay” button,
6. select one of the available payment methods and, depending on the payment method, pay for the order within a specified period, subject to § 8 point 3.

Delivery and payment methods offered

1. The Customer may use the following methods of delivery or collection of the ordered Product:
   a) Courier delivery, cash on delivery courier delivery
2. The customer can use the following payment methods:
   a) Payment on delivery
   b) Payment by transfer to the Seller’s account
   c) Przelewy24 electronic payments
   d)Payment by payment card. The payment card operator is PayPro SA Agent Rozliczeniaowy, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, REGON 301345068.
3. Shipping time – up to 48 hours on business days.
4. Detailed information on delivery methods and accepted payment methods can be found on the Store’s website.

Execution of the sales contract

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the order form in the Online Store in accordance with § 7 of the Regulations.
2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declarations about the receipt of the Order and its acceptance for execution as well as confirmation of the conclusion of the Sales Agreement. When the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
3. If the Customer chooses:
   1) payment by transfer, electronic payment or payment by payment card, the Customer is obliged to make the payment immediately when placing the order – otherwise the order will be canceled.
   2) cash payment upon personal collection of the parcel, the Customer is obliged to make the payment upon receipt of the parcel.
   3) if the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within the time specified in its description (subject to section 5 of this paragraph), in the manner chosen by the Customer when placing the Order.
4. If you order Products with different delivery dates, the delivery date is the longest given date.
5. The beginning of the delivery period of the Product to the Customer is counted as follows: 1) If the Customer chooses the payment method by transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account. 2) If the Customer chooses the cash on delivery method – from the date of conclusion of the Sales Agreement,

1. W przypadku wyboru przez Klienta odbioru osobistego Produktu, Produkt będzie gotowy do odbioru przez Klienta w terminie wskazanym w opisie Produktu. O gotowości Produktu do odbioru Klient zostanie dodatkowo poinformowany przez Sprzedawcę poprzez przesłanie stosownej wiadomości e-mail na podany w trakcie składania Zamówienia adres poczty elektronicznej Klienta.

1. Delivery of the Product takes place only within Poland.
2. – reserves the right to withdraw from the transaction for reasons beyond its control.
3. The transaction is confirmed by a confirmation email.

Right to withdraw from the contract

1. The consumer may withdraw from the Sales Agreement without giving any reason within 14 days.
2. The period specified in section 1 begins with the delivery of the Product to the Consumer or a person other than the carrier indicated by him.
3. In the case of an Agreement that covers many Products that are delivered separately, in batches or in parts, the deadline specified in section 1 runs from the delivery of the last item, batch or part.
4. In the case of an Agreement that involves the regular delivery of Products for a fixed period of time (subscription), the deadline specified in section 1 runs from taking possession of the first item.
5. The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the deadline.
6. The declaration may be sent by traditional mail, fax or electronically by sending the declaration to the Seller’s e-mail address or by submitting the declaration on the Seller’s website – the Seller’s contact details are specified in § 3. The declaration may also be submitted on the form, the template of which is Annex No. 1 to these Regulations and the Annex to the Act of May 30, 2014 on Consumer Rights, but this is not obligatory.

Complaint and warranty

1. The Sales Agreement covers new Products.
2. Goods returned under the complaint procedure should be sent to the address provided in § 3 of these Regulations.
3. Complaints will be considered within 14 days from the date of submission.

Out-of-court methods of dealing with complaints and pursuing claims

1. Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, and Provincial Inspectorates of Inspections. Handlowa and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_zdrowie.php and http://www.uokik.gov.pl/wazne_adresy.php.
2. The consumer has the following exemplary options for using out-of-court methods of dealing with complaints and pursuing claims:
   1) The consumer is entitled to apply to a permanent consumer arbitration court referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to resolve a dispute arising from the Agreement concluded with the Seller.
   2) The consumer is entitled to contact the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.
   3) The Consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers).

Personal data in the Online Store

1. The administrator of Customers’ personal data collected via the Online Store is the Seller.
2. Customers’ personal data collected by the administrator via the Online Store are collected for the purpose of implementing the Sales Agreement, and if the Customer consents – also for marketing purposes.
3. The recipients of personal data of Online Store Customers may be:
   1) In the case of a Customer who uses the delivery method by post or courier in the Online Store, the Administrator makes the Customer’s collected personal data available to the selected carrier or intermediary carrying out the shipment at the request of the Administrator.
   2) In the case of a Customer who uses electronic or payment card payment in the Online Store, the Administrator provides the Customer’s collected personal data to the selected entity handling the above payments in the Online Store.

1. The customer has the right to access and correct their data.
2. Providing personal data is voluntary, although failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this agreement.

Final provisions

1. Contracts concluded via the Online Store are concluded in Polish.
2. The Seller reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions, changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance.
3. In matters not regulated by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services; Consumer Rights Act, Personal Data Protection Act.
4. The customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.